Groupware and Social Dynamics: Eight Challenges for Developers

Computer-Supported Cooperative Work: History and Focus

Why CSCW Applications Fail: Problems in the design and Evaluation of Organizational Interfaces

Personas: Practice and Theory

The Computer Reaches Out: The Historical Continuity of Interface Design

The Case Against User Interface Consistency

Interactive Systems: Bridging the Gaps between Developers and Users

Partitioning Digital Worlds: Focal and Peripheral Awareness in Multiple Monitor Use

Integration of Interpersonal Space and Shared Workspace: ClearBoard Design and Experiments